Operations Manager - Manufacturing

Green Bay, WI

Full Time

Manager/Supervisor

Operations Manager - Manufacturing

*This role is on-site at our Green Bay, WI location. Remote work is not available for this position.*

Welcome to a better way, an authentic way. Welcome to Nature’s Way.

We believe that nature is the best way to holistic health, and it should be available to everyone.

When we help people live healthy lives, we build a happier, healthier world for everyone.

How we go about our work drives TRUST in who we are, what we do, and the products we produce.

Our customers trust:

Our products to be the gold standard
Our words to be true
Our claims to be honest,
Our actions to have integrity.

And we’ve been leading the way since 1969.

Be a part of helping people live healthy lives as our new Operations Manager - Manufacturing.

SUMMARY
Provides strategic and hands-on leadership for manufacturing operations within a cGMP-regulated dietary supplement environment. Responsible for safety, quality, delivery, cost, and people outcomes across all manufacturing activities. Drives operational excellence through compliance, continuous improvement, data-driven decision making, and cross-functional collaboration.

Responsibilities include management of all activities of the manufacturing department including facilities, equipment, budgets, safety, scheduling, training, operating procedures, and full compliance with FDA cGMPs (21 CFR Part 111), DSHEA, OSHA, and other applicable regulatory and certification standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Ensure the quality of all manufactured product. Collaborate with QA, QC, Technical Manufacturing Team (TMT) and PD to determine product specifications and critical quality attributes
Prepare and manage departmental budgets, including payroll, PTO and labor planning, and cost controls; analyze variances and implement corrective actions.
Oversee the manufacturing department schedules to produce all products on time and work closely with Inventory, Purchasing and QA/QC to coordinate all supporting activities to meet the due dates and service levels.
Manage and report capacity and utilization levels of all manufacturing and facility equipment using KPI dashboards and manufacturing performance metrics
Implement departmental Standard Operating Procedures, Manufacturing Records and Validation documents.
Provide manufacturing input to formulation and process development through knowledge of excipients, process capabilities, scale-up, and commercialization best practices
Collaborate with Product Development, Sales, and Marketing to develop products solutions to meet customer and business needs.
Monitor and communicate team performance (KPI) through monthly team meetings and tiered daily/weekly management routines.
Implement corrective and preventive actions and performance improvement plans based on data, trend analysis, and root cause investigations.
Support inventory management objectives to reduce excess inventory and cycle time while maintaining material traceability and compliance.
Ensure that all equipment and the manufacturing facility meet FDA and OSHA requirements and that all operators are properly trained and qualified per internal training requirements.
Identify, lead, and sustain continuous improvement initiatives (Lean, Six Sigma, 5S, Kaizen) to reduce operating costs, improve throughput, and enhance quality and safety performance.
Manages departmental personnel through hiring, training, developing and coaching. Handles disciplinary action as needed.
Reviews and approves all Deviations and Investigation Reports ensuring timely, compliant closure and effective CAPAs.
Approve all departmental purchase orders and capital expenditure requests.
Research and recommend purchase of new manufacturing equipment to support business needs and efficiency improvements.
Ensures all preventive maintenance (PM) programs for equipment are current, executed, and continuously improved.
Sets specific stretch goals and meets or exceeds them.
Ensure housekeeping, sanitation, and 5S programs are effectively implemented and sustained to support cGMP and audit readiness.
Ensure supervisors effectively plan labor, maintain accurate records, and execute daily operations in compliance with procedures and schedules.

SUPERVISORY RESPONSIBILITIES
Manages and motivates staff in the Manufacturing department. Responsible for the productivity, efficiency, overall direction, coordination and evaluation of the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college or university; and 4+ years of progressive manufacturing leadership experience in dietary supplements, food, pharmaceutical, or other cGMP-regulated industries; or equivalent combination of education and experience.
Lean manufacturing, Six Sigma and APICS certifications/experience are desired.

OTHER SKILLS AND ABILITIES

Must demonstrate integrity and high personal standards.
Respects and works well with diverse team members; enables all to contribute their best work.
Strong working knowledge of FDA cGMP requirements (21 CFR Part 111), audits, inspections, and quality systems.
Proven ability to lead change, influence cross-functional partners, and drive results in a fast-paced manufacturing environment.
Must have the ability to organize and express thoughts clearly and concisely, both in speaking and writing.

As a Nature’s Way employee, you’ll enjoy a wide variety of benefits that offer the support you need to truly live what you believe.

All benefits are effective on day ONE of your employment!

Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.

Dental Delta Dental PPO & an option to select an enhanced dental plan.

Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage

Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.

401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.

You’ll also enjoy a variety of other benefits that support your long-term health and wellness:

Company provided short-term & long-term disability
Life and AD&D insurance
Flexible spending accounts
Voluntary critical illness & accident coverage
New parent phase-in program & paternity leave
Educational assistance reimbursement
Product discounts & a wellness program
Free Fitness Center

Start Helping People live Healthy lives today!

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