Supplier Quality Specialist
Supplier Quality Specialist
Welcome to a better way, an authentic way. Welcome to Nature’s Way.
Inside our minds, inside our hearts, inside our business, inside our bottles.
Our reason for being, the purpose that inspires our work every day, is quite simple: Help people live healthy lives.
When we help people live healthy lives, we build a happier, healthier world for everyone.
How we go about our work drives TRUST in who we are, what we do, and the products we produce. That means something important to the world, and it means the world to us.
People TRUST
- Our products to be the gold standard
- Our words to be true
- Our claims to be honest,
- Our actions to have integrity.
Together we work with an awareness of how even small actions affect others, an attitude of kindness and concern for each other, and a drive for action that helps people live healthy lives.
It’s the best way. The right way. The only way. Nature’s Way.
Be a part of helping people live healthy lives as our new Supplier Quality Specialist.
SUMMARY
The Supplier Quality Specialist is responsible for execution of Nature’s Way supplier quality management programs to ensure suppliers and externally produced products meet or exceed corporate quality requirements and are compliant with relevant regulations including 21 CFR 111, 21 CFR 210/211, and 21 CFR 117. This is achieved through maintaining supplier documentation, resolving nonconformances and out of specifications, conducting supplier quality performance reviews, developing supplier relationships and auditing new and existing suppliers. The Supplier Quality Specialist participates in departmental and cross-functional project initiatives. This role works with Supply Chain to execute sourcing initiatives for new suppliers, with the Quality Control Laboratory when setting specifications and conducting out of specification investigations, and with Product Development to help commercialize new products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this role include, but are not limited to, the following:
- Execute processes for component and product qualification, establishing and maintaining specifications for external raw materials, packaging components, bulk, and finished goods.
- Issue supplier nonconformance notifications. Review and approve the related corrective action responses.
- Conduct thorough, accurate, and timely out of specification (OOS) investigations. Make related disposition decisions, and material reviews. Ensure that appropriate corrective and preventive actions are taken.
- Review and approve supplier deviations, rework plans, and change controls.
- Support investigations of customer complaints.
- Maintain master data and documentation, including the approved supplier list, in business information systems (SAP, Product Lifecycle Management (PLM), TraceGains).
- Facilitate the supplier qualification process and the execution of related quality agreements.
- Participate in supplier audits when needed.
- Participate in continuous improvement efforts for quality, compliance, and efficiency within processes, suppliers, and products.
- Represent QA to suppliers, customers, internal stakeholders, and on projects as assigned.
- Build relationships with Supply Chain and key suppliers to foster collaboration and continuous improvement in quality and compliance and to mitigate quality risks.
- Monitor supply quality performance with data.
- Maintain cGMP documentation and records to ensure compliance with quality standards.
- Adhere to company GMPs and policies when in production environments.
- Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficiency with Microsoft Office is required.
- Multi tasking
- Organization
- Work independently
- Technical writing skills
- Problem solving and root cause analysis experience
- Experience with enterprise resource planning systems (i.e. SAP) is preferred.
- May involve travel 1-2 times per year.
EDUCATION and/or EXPERIENCE
Bachelor's degree in a science related discipline; one to two years relevant experience required, or equivalent combination of education and experience, including Current Good Manufacturing Practices (cGMPs), quality assurance or quality control practices, and basic scientific principles within Chemistry, Biology and Microbiology.
All benefits are effective on day 1 of employment.
Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
Dental Delta Dental PPO & an option to select an enhanced dental plan.
Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage
Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
You’ll also enjoy a variety of other benefits that support your long-term health and wellness:
- Company provided short-term & long-term disability
- Life and AD&D insurance
- Flexible spending accounts
- Voluntary critical illness & accident coverage
- New parent phase-in program & paternity leave
- Educational assistance reimbursement
- Product discounts & a wellness program
Start Helping People live Healthy lives today!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)